Jamf Return to Service leverages Apple's Return to Service feature to make erasing and re-provisioning a shared or frontline device wireless and touchless. From a single tap, a managed device wipes and automatically reconfigures itself — skipping the manual Setup Assistant steps like language, region, and Wi-Fi selection — so it comes back ready to use without anyone waiting on IT.
Supports iPhone, iPad, Apple TV, and Apple Vision Pro. Because the flow is driven through Jamf Pro and configured entirely by the admin, frontline users, managers, and field technicians can safely refresh a device on their own.
Features
- One-tap device wipe and re-provisioning via Apple's Return to Service
- Skips manual Setup Assistant steps — language, region, and Wi-Fi pre-configured
- Supports iPhone, iPad, Apple TV, and Apple Vision Pro
- Admin-controlled via Jamf Pro Managed App Config — safe for frontline use
- Reduces device downtime from hours to minutes
Requirements
- iOS 16+ or iPadOS 16+ or tvOS 17+ or visionOS 1+
- Jamf Pro with Return to Service configured
